Nombre de postes
1 poste

Contexte et mission :

    The Operation Manager will report to the General Manager
    The Operation Manager will be in charge of
  • Establish the basic operation to execute company strategy, business priorities and targets and improve the operational excellency.
  • Define and deliver our target to develop the initial group of customers and pipeline of proposition improvement.
  • Plan strategies & tactics by using feedback from the marketing representative team, financial information and knowledge of the management team
  • Execute strategies & tactics on daily activities and regularly review them to maximize the performance of our WASSHA group.
  • Supervise the team of Marketing Representative and be responsible for overall WASSHA operation materials in field areas.
  • Plan the target sales, expenses of your group and also define goals for individuals to achieve group goals.
  • Regularly monitor the actual sales and expenses, compare it with the targets, and plan countermeasures.
  • Take quick actions to achieve the sales and expenses targets on your operations while creating an inspiring team environment with an open communication culture.
  • Resolve various challenges of agents and end users of WASSHA products by managing either Marketing Representative or Customer call center and when necessary, interacting with customers.
  • Increase sales and control expenses by managing Marketing
    Representatives. - Constantly support and give your group members feedback based on fair evaluation, also ensure that scope of work and responsibilities are clearly defined.
  • Plan and take actions of recruitment, termination and allocation of human resources in your group.
  • Make efforts to acquire new knowledge, skill and experience by yourself.
  • Report to or consult with your superiors promptly, proactively and closely.
  • Collaborate with Accounting, SCM, Administration, HR teams to run efficient operations.
  • Listen to your colleagues and subordinates carefully and advise or support them, also conduct team meetings to update members on best practices and continuing expectations. - Successful leadership and function within a team environment and be able to identify and promote changes for improvement activities through team leading and organization.


Profil recherché :


  • At least five-year work experience as a manager of sales or business development
  • Bachelor degree in Marketing, Business Administration or any similar discipline
  • Work experience in sales and marketing in FMCG industry


• Excellent command of English and good knowledge of French (written and spoken).


  • We invite you to post your CV in Microsoft Word format in English (compulsory mention of the position title in subiect of your application):
    "Operation Manager" and your application letter (in English) via mail to before 31 March, 2023.
  • Provide us with three references in connection with your previous employment.
  • Please note that only shortlisted candidates will be contacted.
  • If you are shortlisted and pass the first interview, you will be required to spend half a day with operations team to show your skills.